Insanity

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Insanity work across a number of time zones as their artists and staff are both sides of the Atlantic.

And that takes a lot of coordination

“With many names, we represent being the best in their field, it was only appropriate that we ensured that our IT systems were handled by a trusted supplier so we looked to the Apple Consultant Network directory and found Dr Logic.”

“Like most of the entertainment industry, we use Apple equipment to run our operations, which has served us well through the years. The company has grown organically about 20% year on year so, unsurprisingly, there came a time when we wanted to upgrade our systems and we needed the support of Mac experts to guide us through the process”

Chris Parker, Director of Legal & Business Affairs

Following a meeting with Dr Logic, Insanity engaged us to create a new infrastructure that would support it through further growth, introducing new project management software and testing the systems before any organisational change was implemented.

With new offices opening in the US, Insanity needed to make sure any systems or infrastructure would also equip them to be able to operate internationally. Dr Logic has been able to recommend changes that ensure they do business effectively and efficiently.

“We now run a tight system that has very robust data security software with a two-stage backup system that makes sure everything is always secure. We also have good visual communications for global working and the next move will be for us to implement a completely cloud-based system so that remote working is fully supported.”

Insanity have our support whenever they need it

This is provided through a remote helpdesk and we also provide support out-of-hours on both sides of the Atlantic.

A Field Engineer visits Insanity’s offices whenever needed to deliver proactive maintenance and to deal with more complex issues.

When it came to data protection legislation changes, Dr Logic also stepped in to help the Insanity staff. The company needed to enhance their GDPR compliance so turned to our MD for support who suggested a suitable partner that was able to train their staff appropriately.

“We love the fact that Dr Logic is proactive as well as reactive, and it’s great that they are growing too – it is much nicer dealing them than a corporate robotic company who don’t know your business.

Together we have travelled a long distance over the last six years. It’s hard to find a good IT provider that matches their flexibility and expertise. They add incredible value and the service they provide is second to none.”

Chris Parker, Director of Legal & Business Affairs