They are well known as specialist in certain sectors: public libraries and archives design, automotive retailing, workplace and higher education.
Bisset Adams approached us after moving offices in 2015. The first key task was to carry out a full review of the server and backup solutions in place, and suggest upgrades to keep the infrastructure in-line with the rapidly evolving industry standards.
With any server solution, our priority and theirs was to ensure a highly robust and efficient solution with bulletproof backup and a clear process for disaster recovery. In order to achieve this, we have installed a Synology server onsite, with an offsite replica in a data centre. We also provide crashplan backup for remote workers and the management team computers.
Being a large practice, we provide deskside support onsite twice a week to ensure we’re maintaining the systems and network. This also means we get to know everyone really well and understand what’s going on in the business. We also have remote monitoring on all their Macs, so we’re alerted to any issues which can then be managed through our helpdesk.
Earlier in 2016, we assisted in a major office relocation, which included supporting users across temporary locations, whilst the new office was completed. We also implemented a new wireless network for the new office and provided a leased line, giving a super-fast 100mbs download and upload). New Meraki access points also provide their secure firewall and guest wifi.
Our team love working with the team at Bisset Adams. As well as being a highly innovative Architectural practice, the team are relaxed and friendly. Our advice is trusted and the management team understand the importance of investing in IT. And finally, our Friday site visit usually coincides with team beers!
“The support we receive from the team at Dr Logic is second to none” – Tayo Awojobi, FD