Established in 2004, they are one of the leading garden and landscape design practices in the UK.
Dr Logic started working with Marcus and his team in 2009, when we supported them moving from PC to Mac (one of our favourite projects to work on!). Since then, Marcus’ studio and his team has grown in size and stature. They’ve gone through two office moves, which we’ve supported, and they have also won three Gold Medals at the RHS Chelsea Flower Show.
As a company, they’re looking for an IT partner that knows them well and can keep pace with them as their business grows and their needs evolve. The studio runs a number of design applications, so we’ve worked with them to ensure their machines can handle their demands.
Over the past eight years, we’ve upgraded their servers twice, helped them move to G Suite for email hosting and improved their network performance and security. More recently, we supplied a VoIP phone system for them.
The work that Marcus’ team generates is their most valuable asset, so we’ve put in place a highly robust backup solution which encompasses onsite, offsite and cloud-based destinations. We have also worked with their Office Manager on their business continuity and disaster recovery plans, to ensure that if there was a major event, the studio could be up and running again within minutes.
So why do we like working with Marcus Barnett? There are tremendous benefits to having a long-term relationship with a client, as it allows us to develop the relationship and work in close partnership with a business. Ultimately, the better we know our clients, the more we can anticipate their needs and offer the right guidance on their IT needs. Marcus and his team are very straightforward to deal with and they’re very open to our advice, which makes working with them a pleasure.
Marcus’ view on Dr Logic? “We consider Dr Logic to be a vital partner in the running of our business.”