IT Support Services London
Next level IT Support
‘IT Support’ means different things to different businesses.
- Do you need an IT Helpdesk with 24/7 support?
- Do you need support improving your staff's on and offboarding process?
- Do you need enhanced IT security and patch automation?
- Do you need device and ID access management?
In other words, your business is unique.
Have a chat with one of our team today
IT Support for
Ambitious London-based businesses
Instead of offering a single off-the-peg IT support plan we tailor each solution for you, by getting to know your business.
We’ll put an IT Support Proposal together for you after an initial consultation, so you’ll see exactly what we’re recommending, why and how much it will cost per month, per user and per annum.
Fully outsource your IT support
You’ll have access to an IT helpdesk and field engineers, whose sole aim is to keep your business IT operating at optimal levels for maximum efficiency – as well as minimising problems and mitigating risk.
The right support at the right time
We know that as your business evolves and grows, your IT support needs will evolve as well. We’ll build the right support model for your business now - and in the future.
Apple Expertise
If your London-based business runs on Apple products, choose an IT support company that’s certified by Apple. Dr Logic has been a member of the Apple Consultants Network (ACN) since 2009, and we’re consistently ranked as a 5-star Mac support company in London on the ACN website.
What type of relationship will suit you?
Instead of offering a single off-the-peg IT support plan we tailor each solution for you, by getting to know your business.
We’ll put an IT Support Proposal together for you after an initial consultation, so you’ll see exactly what we’re recommending, why and how much it will cost per month, per user and per annum.
A fully outsourced Helpdesk, providing a single destination for all of your IT needs.
A 100% dedicated in-house Helpdesk, located on your premises so you can raise any issues in person.
Support for your existing in-house IT team through a Hybrid Helpdesk, supplementing in-house skills and capacity with our own expertise and resources.
24/7 & 365
Our helpdesk can be 24/7, 365 days a year. By providing a single point of contact, with specialist Apple expertise, our IT support team can answer any questions no matter how big or small. They'll provide technical advice and talk you through fixes in clear, plain language, all with super fast response times.
And did we mention it was across all timezones, too?
Dedicated client portal
We also provide a client portal so you can raise tickets and request a range of IT services, 24/7. When you create a ticket, you set the priority. It’s then personally triaged by an IT support team member and assigned to an IT engineer so it’s dealt with quickly and accurately.
Why choose Dr Logic?
We’ve been providing Mac IT support to London companies since 2003, helping businesses of different sizes and from many industry sectors.
By choosing a Mac support company that’s a member of the Apple Consultants Network, you know you're partnering with a professional company with highly-trained staff. Lots of PC-centric IT companies also claim to be able to look after Macs. In our experience, that’s not always the case.
Because we specialise in providing Mac IT support to London companies that run their businesses on Apple, we’re up-to-date with the latest technology. This means when things go wrong, we can quickly get to the heart of the problem. We also know which third-party solutions integrate well with Macs.
And we have great relationships with many of Apple's flagship London stores so getting you setup with the right hardware, at the right time will be easy.
Would your business benefit from expert Apple IT support? Just get in touch to find out how we can help.