Insanity Artists was established in 2003 and has become the UKs largest live agency exclusively representing DJ and PA talent from the areas of music, fashion, television and radio. Their clients include: Shayne Ward, Sarah Harding, Gareth Gates & 5ive.
At Insanity, we use Macs pretty much across the board to run our business. Our clients have high expectations and when you’re working internationally, you can’t afford to have email go down, or a laptop out of action – it could mean losing a vital booking – or worse a client.
We’d had a support company on a contract before, but we weren’t getting what we needed, so we approached Dr Logic.
From the beginning, it was a different approach. The team came in and took the time to really understand our set-up and where we were having issues. They got a support contract up and running really quickly and picked up on a few things we hadn’t thought of doing. Sounds simple, but it’s made a big difference to how our IT runs. Day-to-day, when there’s a problem – it just gets sorted.
Someone’s on site regularly, so they tend to spot issues before they happen. And we know that as our business grows and we need to upgrade, Dr Logic will work with us.
It’s better than my own Doctor!
- Matt Wynter, Insanity Artists
Candy Kittens is the brainchild of Jamie Laing & Ed Williams, who were recently named in Forbes 30 under 30 Europe list. In 2012, Candy Kittens launched grown-up, gluten-free, gourmet sweets to the UK. Their products are now available in most UK supermarkets and via an online monthly subscription.
“Dr Logic and the service they provide is truly one of a kind. Remote access and efficient communication means that all our IT problems are solved almost instantly and with ease. They always go above and beyond in assisting us, whilst being highly professional and approachable. Our office uses Mac only, so their expertise and knowledge in this area is highly complementary and paramount to the smooth running of our business”
- Katherine Vincent, Office Manager
Denton Corker Marshall
Denton Corker Marshall is an Australian architectural practice, with four international offices and an outstanding portfolio of design-led, critically acclaimed projects.
We have relied on Dr Logic since 2012 to provide IT support for our mixed Mac/PC network and remote office. We have been very pleased with their service, which extended on one memorable occasion to the small hours of the morning when everything went wrong with a critical deadline. A bit of IT magic saved the day when we needed it most.
- Stephen Quinlan, Managing Partner, Denton Corker Marshall
Copper Brown is a music recording studio in North London, which opened in April 2017. It’s a studio with a difference, being right on the high street in North Finchley, so making state-of-the-art facilities available and accessible.
We’d been working on transforming an empty space in north London into an amazing recording studio. I needed to find the IT expertise to develop the right infrastructure for the studio and deliver it to a tight deadline. I found Dr Logic via Google, but I also checked out their reviews on the Apple Consultants Network and liked what I saw.
We needed a server solution capable of handling and backing up all the music being created in the studios. Next, individual recording suites needed to be wired into the network. Finally, we wanted a wireless network that would provide the same coverage deep behind the thick walls of the recording booths.
The team from Dr Logic were great at understanding our requirements and the need to get on with the job as quickly as possible. They’ve given us great wireless coverage throughout the studio and I’ve got a high-level of confidence in the server solution, which was vital, given the business we’re in.
I’m very happy to recommend Dan Falzon and the Dr Logic team.
- Luke Cutler, Founder, Copper Brown
Marcus Barnett has developed an international reputation for making gardens and landscapes for private and public clients at home and abroad. Established in 2004, they are one of the leading garden and landscape design practices in the UK and have won three Gold Medals at the RHS Chelsea Flower Show.
We started working with Dr Logic back in 2009, when we approached them for some advice about moving from PC to Mac. From the beginning, we’ve always found the team easy to work with and they’ve got to know us and how we like to work. They have a first-rate understanding of Macs and have always given us expert advice when we have needed to upgrade our systems.
Most recently, Dr Logic has helped us with putting together a comprehensive disaster recovery plan and delivering the solutions to ensure business continuity in the event of a major incident.
We consider Dr Logic to be a vital partner in the running of our business.
- Marcus Barnett
The guys at Dr Logic are brilliant and a reliable extension of our own team – no matter how big or small the IT problem, they’re always there for us. As TDC PR is a growing business they also help us forward plan and futureproof for any eventuality, making sure we’re always connected and in a position to give the best service to our own clients. I was very happy when I found them!”
Tim Duncan, Managing Director, TDC PR
Generation Safe Limited
Generation Safe is a niche award-winning international business specialising as Visioneers in behavioural and organisational cultural transformation.
They work with large organisations where the financial, reputational or health and safety risks are high and the consequences of poor performance are potentially very serious. Their head of communications Mat Rumbelow explains that our customers often need to implement rapid organisational change in environments that are difficult, complex and political.
We’ve always used Macs because we like how easy they are to use. Indeed our founder has been using Macs since the original Mac Classic was first launched in 1990. However it is not just their ease of use that inspires us. It is also their scalability and interactivity with other key business systems which allows us to be creative and focus on our business, solving our clients needs without the technology getting in the way. It is this unique combination of hardware and software as a holistic ecosystem that makes them perfect for growing international businesses such as ourselves.
Back in 2013, we approached our local Apple store to help us to rethink our system architecture and mail server, as we wanted a new combination of simplicity and security. We also wanted to form a long term relationship with a IT service provider who really understood what service meant. They recommended Dr. Logic who since then have provided a fantastic service for us.
Roman Marszalek and his team provide first class service with speed of response second to none. They really listened to our needs and helped interpret those into a series of technical solutions which provide us completely what we require in both mail, connectivity with a new dedicated leased line and building in security and ease of use from the ground up. More recently, we asked for their advice on how to set up a secure way to support workplace collaboration and file sharing across sites. Dr Logic has designed a solution for us, which is currently being implemented.
We know that IT is pivotal to the success of our business; we can’t afford to have downtime. Having a specialist team on hand means we don’t have to worry if there are problems as we have excellent backup solutions in place when things go wrong.
The team at Dr Logic and Roman especially have taken the time to understand our business and that relationship that really works for us. We cannot speak highly enough of the work they do.
- Generation Safe Limited
Fortis Pharma Group
Fortis Pharma Group (includes, Novus Pharma Consulting and Fortis Pharma Communications) was established in 2012 and provides innovative business solutions and communications expertise for companies operating in global pharmaceutical, medical device and biotech industries.
We started working with Dr Logic in 2013, when we needed help with setting up a new Mac mini server and getting our team set-up for remote working from home and abroad. We needed to upgrade our network to support this, which they organised for us. They also trained us on how to manage the server and access.
Since then we’ve relied upon Dr Logic’s expertise to keep our IT running as it should. The team are always on hand to resolve issues and they recently helped us with an office move.
- Matt Stanton, Managing Partner
Equities First is a securities-based lender for institutional and individual clients. By using Equities First’s straightforward process, clients are able to gain fast access to liquidity at below-market rates by using publically-traded securities as collateral.
We have relied on Dr Logic for all our IT support needs for our Mac machines since 2015.
The service and personal attention received from Dr logic is excellent, they are reliable, professional and respond immediately to our needs. No request is out of the question and they are always prepared to go the extra mile.
Underground Cookery School
I set up The Underground Cookery School in 2003 and about three months later started using Dr Logic.
Dr Logic are always there when needed, respond quickly and get the job done.
To us they’re the fifth emergency service, or even the older brother we never had!
- Matt Kemp, Founder, Underground Cookery School